Builder, transformer, and business partner.

Vice President of Engineering

Restored velocity while modernizing an enterprise platform.

Led a 50+ person organization and $4.3M budget. Modernized mobile, real-time tolling, Azure, and Databricks platforms supporting a $300M+ recurring-revenue business.

• Roadmap: reorganized technical silos into cross-functional product value streams, helping comparable initiatives reach production about 20% sooner.
• Artificial intelligence adoption: championed Copilot experimentation, upskilling, and hackathons; pilots indicated about 10% improvement across several engineering signals.
• Governance: established Responsible AI guardrails addressing privacy and intellectual property.
• Executive partnership: advised executives and the board on technology strategy, delivery, and market differentiation.

The productivity result came from volunteer teams compared with their own historical performance. It was an informed pilot estimate, not a controlled causal study.

Director of Engineering → Vice President of Engineering & Operations

Built the organization, then led the company through national expansion.

Scaled Engineering, Product, and Support from zero to 50+, then directed a global organization of more than 100 with company-wide product, technology, operations, go-to-market, and profit-and-loss responsibility.

• Customer: launched a transponder-free tolling application with a 67 Net Promoter Score.
• Execution: introduced Objectives and Key Results, moving technology goal attainment from an informal estimate of about 30% to about 60%.
• Growth: company Average Revenue Per User rose 16% year over year during the period; product and platform improvements were among several contributors.
• Reliability and economics: delivered 99.99% uptime with 24/7 support and reduced Amazon Web Services costs by about 15% through autoscaling and tuning.